Terms of Service

The Site and services are operated by Sarojah Technologies Limited, a company registered in Ireland (Company No. 824028). You can contact us via our contact page or at info.sarojah@gmail.com.

We provide AI-assisted customer communication and automation services, including website chat, messaging automation, voice agents, booking automation, dashboards, and related design and implementation work. The specific scope, deliverables, and fees for any engagement are agreed with you separately in a proposal, order, or written agreement (a “Service Agreement”). If there is any conflict between these Terms and a signed Service Agreement, the Service Agreement prevails.

Information on the Site (including descriptions and indicative pricing) is provided for general information and does not constitute a binding offer. Submitting an enquiry or demo request does not create a contract; a contract is formed only when we agree a Service Agreement with you.

Fees, billing frequency, and any setup charges are set out in your Service Agreement. Unless stated otherwise, fees are exclusive of applicable taxes. Payments may be processed by third-party payment providers; we do not store full card details. Late or non-payment may result in suspension of services in accordance with your Service Agreement.

You agree not to use the Site or our services to:

• Break any applicable law or regulation, or infringe the rights of others;
• Send unlawful, misleading, harmful, or unsolicited (spam) communications;
• Attempt to gain unauthorised access to, disrupt, or misuse our systems;
• Reverse engineer, resell, or misuse the services except as permitted in writing.

You are responsible for ensuring that your use of any communication or automation features complies with applicable laws, including consent and marketing rules, and the terms of any third-party platforms you connect (for example messaging providers).

You retain ownership of the content, business information, and data you provide. You grant us the rights necessary to use that material to deliver the services. Our handling of personal data is described in our Privacy Policy. You are responsible for having the necessary rights and lawful basis for any data you provide to us or ask us to process on your behalf.

The Site, our software, methods, and materials (excluding your content) are owned by us or our licensors and are protected by intellectual property laws. Except for the rights we expressly grant in a Service Agreement, no rights are transferred to you.

Our services may integrate with or rely on third-party platforms and tools. We are not responsible for the availability, performance, or terms of those third parties, and your use of them may be subject to their own agreements.

We work to keep our services available and reliable, but we do not guarantee uninterrupted or error-free operation. AI-generated outputs can be imperfect and should not be relied upon as professional advice; you are responsible for reviewing outputs before relying on them. We do not guarantee any particular business result, such as a specific number of leads, bookings, or revenue.

To the fullest extent permitted by law, the Site and services are provided “as is” without warranties of any kind. Nothing in these Terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud). Subject to that, we are not liable for indirect or consequential losses, or loss of profit, revenue, or data, and our total liability arising from the services is limited to the amount set out in your Service Agreement (or, if none, the fees paid to us in the three months before the claim).

Either party may end an engagement in accordance with the applicable Service Agreement. We may suspend or restrict access to the Site or services where reasonably necessary, for example to protect our systems or to address a breach of these Terms.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction over any dispute arising from them, without affecting any mandatory consumer protections available to you.

Questions about these Terms? Reach us via our contact page or at info.sarojah@gmail.com.

Sarojah Technologies Limited · Registered in Ireland · Company No. 824028